All prices shown on the Shiplexia store are displayed in U.S. dollars (USD). Review the product price, delivery charge, and applicable taxes in the checkout summary before submitting payment.

• Currency: U.S. dollars (USD).
• Standard delivery is $13.00 unless the order qualifies for free standard delivery.
• Orders of $148.00 or more qualify for free standard delivery.
• The checkout summary shows the amount due before you place the order.

The payment methods available for your order are displayed at checkout. The options shown there are the methods currently available for the transaction and delivery destination.

• Review the payment logos and options shown at checkout.
• Select an available method and follow the payment provider’s instructions.
• Do not send card details by email or through a customer-service message.
• A payment option is available only when it appears in checkout.

Submitting payment allows the payment provider to process the transaction. An order confirmation email is sent after the order is successfully placed.

• Check the billing details before confirming payment.
• Keep the order confirmation email and order number.
• A pending authorization may appear differently from a completed charge.
• If you do not receive confirmation, check your email before placing the same order again.

A declined payment is usually handled by the payment provider or card issuer. Review the message shown at checkout and contact the provider or issuer if you need more information.

• Check the card number, expiration date, and billing details entered at checkout.
• Confirm with your card issuer that the transaction is permitted.
• Use another payment option only if it is displayed at checkout.
• Avoid repeated attempts if the provider reports a security or authorization issue.

If you see a duplicate or unfamiliar transaction, first compare the amount and date with your order confirmation and bank activity. Contact us with the order number if you believe a charge is connected with a Shiplexia order.

• Check whether one entry is a pending authorization.
• Do not send a full card number or security code.
• Include the transaction date and amount in your message.
• Contact your bank or payment provider about transactions they cannot identify.

Any applicable taxes and the selected delivery charge are shown in the checkout total before payment. The amount can depend on the delivery destination and the order details.

• Review the shipping address before checking the tax calculation.
• Confirm whether the order qualifies for the $148.00 free-delivery threshold.
• Check the final total before selecting the payment button.
• Keep the order receipt for your records.

Payment details are entered through the checkout payment flow. Please do not send payment credentials in ordinary email, social messages, or product-review text.

• Use the checkout page for payment information.
• Do not share passwords, one-time codes, or card security codes.
• Read the Privacy Policy for information about order and payment data.
• Contact your payment provider if you suspect unauthorized card activity.

Approved refunds are processed within 3–7 days after the return has been received and reviewed. The time required for a bank or payment provider to post the refund is separate.

• Refunds are issued to the original payment method.
• The refund confirmation indicates when the refund has been sent.
• Your bank or payment provider controls the posting time.
• See Returns & Refunds for the complete return process.

If you need help identifying an order payment, email yuhui_99@shiplexia.com. Include the order number and the date and amount shown in your payment record.

• Email: yuhui_99@shiplexia.com
• Subject: Payment Question.
• Include the order number if one was issued.
• Never include a full card number, PIN, password, or security code.