This policy applies to visitors and customers who interact with the Shiplexia online store, including people who browse products, contact customer care, place orders, or submit privacy requests. Shiplexia is operated by Yuka Goto (後藤 優花), a sole proprietor. The business address is 1-34-4 Shinsakuragaoka, Hodogaya-ku, Yokohama, Kanagawa 240-0036, Japan.

• Legal business operator: Yuka Goto (後藤 優花), sole proprietor of Shiplexia.
• Business address: 1-34-4 Shinsakuragaoka, Hodogaya-ku, Yokohama, Kanagawa 240-0036, Japan.
• “Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an individual, as defined by applicable law.
• This policy should be read with the Cookie Policy and Your U.S. Privacy Rights & Choices page.

We collect information you choose to provide when you place an order, contact us, or submit a request. The information depends on the interaction and can include contact, delivery, order, and message details.

• Name and contact details entered during checkout.
• Shipping and billing address details needed to process an order.
• Order contents, purchase date, and transaction status.
• Messages, photos, and information you choose to send to customer care.

When you browse the store, technical information may be generated by the browser and the services that operate the website. The categories can include device, browser, connection, and interaction information.

• Pages viewed and links selected during a store visit.
• Browser type, device information, and general connection data.
• Cookie and similar technology information, as described in the Cookie Policy.
• Security and diagnostic information used to help maintain the store.

Information is used for purposes connected with operating the store, completing purchases, supporting customers, maintaining security, and meeting legal obligations.

• To process orders, payments, delivery, returns, and refunds.
• To send order confirmations, shipping notices, and service messages.
• To answer product, delivery, and customer-care questions.
• To maintain website functionality, prevent misuse, and troubleshoot problems.

Payment information is submitted through the checkout payment flow. The payment provider processes the payment details needed for the transaction, while the store receives order and payment-status information needed to manage the purchase.

• Do not send full card numbers, security codes, passwords, or one-time codes by email.
• Payment options are shown at checkout.
• Order records may include the amount, currency, payment status, and transaction reference.
• Questions about a card statement should also be directed to the relevant payment provider.

Cookies and similar technologies help the store remember necessary settings, support shopping functions, understand site use, and, where enabled, support advertising measurement. The Cookie Policy explains the categories and available controls.

• Strictly necessary technologies support core store functions.
• Preference technologies can remember choices or settings.
• Analytics technologies help understand how visitors use the store.
• Advertising technologies may be used where enabled and permitted by law.

Information is shared only as needed to operate the store, provide requested services, protect the website, or meet legal requirements. Service providers receive information relevant to the services they perform.

• Shopify, the e-commerce platform provider that powers the online store.
• Payment providers that process transactions.
• Carriers and fulfillment partners that deliver orders.
• Analytics, security, or advertising service providers where those tools are enabled.
• Shopify's own privacy practices are described in its Consumer Privacy Policy.

Where analytics or advertising tools are active, information about website interactions may be used to measure performance, understand product interest, or support advertising. The use of non-essential technologies is subject to the choices and consent required by applicable law. Shopify's Customer Privacy settings apply consent choices to Shopify-managed services; third-party apps and pixels must also be configured to respect the applicable choices.

• Cookie categories and controls are explained in the Cookie Policy.
• You can use available privacy choices to manage certain advertising-related processing.
• Where required, valid opt-out preference signals are honored through the configured privacy controls.
• Third-party apps or pixels are not automatically covered unless they are configured to respect the applicable consent signals.

Information is kept for as long as it is needed for the purpose for which it was collected, including order administration, customer support, accounting, dispute handling, security, and legal compliance.

• Retention periods depend on the type of record and the reason it is kept.
• Order and transaction records may need to be retained for legal or accounting purposes.
• Information that is no longer needed is deleted or de-identified when appropriate.
• A deletion request may be subject to legal recordkeeping exceptions.

We use administrative, technical, and organizational measures appropriate to the information handled through the store. No online service can promise that every transmission or storage system is completely risk-free.

• Use a current browser and protect access to your email account.
• Do not share passwords or verification codes.
• Contact us if you believe an order account or message has been misused.
• We review security concerns and take appropriate steps based on the issue.

Depending on your state of residence and whether the relevant law applies to the business and information, you may have rights to access, correct, delete, or obtain certain information, and to opt out of certain processing.

• California residents may have rights under the CCPA/CPRA when the law applies.
• Other state privacy laws provide rights according to their scope and thresholds.
• The Your U.S. Privacy Rights & Choices page explains how to submit a request.
• We do not unlawfully discriminate against people for exercising applicable privacy rights.

The GDPR applies when its territorial requirements are met, including certain situations where an organization outside the European Economic Area offers goods or services to people in the EEA or monitors their behavior there.

• Where the GDPR applies, you may have rights to access, correct, erase, restrict, or receive certain personal data.
• You may also have the right to object to certain processing or withdraw consent where consent is the legal basis.
• You may lodge a complaint with a competent data-protection supervisory authority.
• Cookie consent and withdrawal are handled according to applicable rules where required.

The store is intended for general shopping use and is not designed to collect personal information directly from children. A parent or guardian who believes a child has submitted personal information can contact us.

• Do not submit a child’s sensitive information through a public review or message.
• A parent or guardian can identify the relevant interaction in a privacy request.
• We will review the request and handle information as required by applicable law.
• This policy does not reduce any protections provided by children's privacy laws.

For privacy questions or requests, contact the business operator, Yuka Goto (後藤 優花), through yuhui_99@shiplexia.com with “Privacy Request” in the subject. Business address: 1-34-4 Shinsakuragaoka, Hodogaya-ku, Yokohama, Kanagawa 240-0036, Japan. We may update this policy when our practices or applicable requirements change.

• Business operator: Yuka Goto (後藤 優花), sole proprietor of Shiplexia.
• Business address: 1-34-4 Shinsakuragaoka, Hodogaya-ku, Yokohama, Kanagawa 240-0036, Japan.
• Email: yuhui_99@shiplexia.com.
• Include the state or country relevant to your request.